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Project Manager
WelocalizeProject Manager responsible for planning and executing client projects at Welocalize. Engaging global teams and ensuring successful project delivery with a focus on client satisfaction and quality.
About the role
Key responsibilities & impact- Responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects
- Works with the client to understand requirements and engages the global team in the fulfillment of these requirements
- Crafts client solutions based on Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork
- Project planning, scoping, requirements gathering and validation with client
- Identifying and working with relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements
- Risk analysis and contingency planning (plan-do-check-act cycle)
- Leading internal and external team to successful execution and delivery of client projects
- Creating schedule and monitoring timeliness of delivery
- Managing the budget and controlling project costs
- Establishing and nurturing relationships with the customer, internal teams and external suppliers
- Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action)
- Actively seeking ways to optimize delivery, client satisfaction, quality and profitability
- Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required
- Ensuring finance systems are kept up to date and accurate
- Process documentation and knowledge management
- Ensuring profit of project is maintained through the management of margin
- Delivery of services in line with core KPIs for project management, which include but are not limited to: client satisfaction; on-time delivery; cost control and profitability; revenue throughput; Client growth
Requirements
What you’ll need- Bachelor’s degree (B.A.) from a college or university in related filed
- Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry
- Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends
- Demonstrated success at managing large accounts and/or projects
- Curiosity and creativity to question existing processes and approaches and innovate new ones
- Proven experience in development of processes and ideas
- Experience in financial management and budget to actual management
- Customer relationship management and business development skills to drive organic growth
- Must be available to travel for work related commitments
- Energy and a positive attitude with excellent interpersonal skills
- The ability to lead large, diverse, virtual teams
- Excellent Written and verbal communication skills
- Strong organizational and problem-solving skills
- Effective presentation skills
- Ability to build and maintain strong client relationships
- Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment
- Ability to cope with high pressure caused by one or more project management elements such as quality, turnaround time, resource or budget constraint
- Attention to detail
- Ability to learn and master quickly the technology, tools and processes required by the account
- The ability to train a Project Coordinator on projects/processes
Benefits
Comp & perks- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbudget managementrisk analysisprocess documentationfinancial managementrequirements gatheringschedule creationclient solutions developmentKPI managementcontingency planning
Soft Skills
interpersonal skillsleadershiporganizational skillsproblem-solving skillscommunication skillspresentation skillscreativitycuriosityattention to detailability to manage multiple priorities
Certifications
Bachelor's degree