Welocalize

Project Manager – Generative AI Data Operations

Welocalize

full-time

Posted on:

Location Type: Remote

Location: Mexico

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About the role

  • Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project.
  • Improves performance, compliance, and processes across multiple projects.
  • Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance.
  • Monitors QA plans in partnership with Quality team (sampling, audits, acceptance criteria).
  • Tracks risks of defects, leads corrective actions, and prevents recurrences.
  • Forecasts capacity needs; schedules shifts and handoffs; aligns vendors and internal teams to meet volume and turnaround targets.
  • Builds and delivers training and certification for raters/annotators and coordinators.
  • Maintains dashboards for throughput, quality, productivity, and cost; turns data into clear actions for improvement.
  • Ensures policy adherence on data handling, privacy, safety, and platform access; supports audits and remediation.
  • Standardizes SOPs and checklists; removes bottlenecks; pilots small changes that improve speed, quality, or cost.
  • Joins client reviews with the Quality Manager and PMs; explains quality results, risks, and next steps.
  • Coaches Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools.

Requirements

  • Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields.
  • 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains).
  • Experience running trainings and coordinating multi-team delivery.
  • Near-native English with strong writing and editorial skills.
  • Hands-on experience with generative AI tools (text, voice, or video).
  • Background in QA testing, rubric design, or AI safety/ethics evaluation.
  • Familiarity with data-annotation platforms and model-evaluation tools.
  • Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required).
  • Able to work independently and manage workflows effectively in a remote environment.
  • Multilingual ability beyond English.
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible working arrangements
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality assuranceworkforce planningtraining programsdata handlingQA testingrubric designAI safety evaluationdata-annotationmodel-evaluationcapacity forecasting
Soft Skills
communicationcoachingorganizational skillsindependent workteam collaborationproblem-solvingwriting skillseditorial skillsperformance improvementprocess optimization