Inbound Customer Service Representative
Inizio Engage
Customer Service and Collections Representative
Wellstar Health System
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Make outbound and receive inbound calls for patient account management
- Negotiate acceptable payment arrangements with patients
- Validate self-pay account balances and document payment commitments
Requirements
- High School Diploma or GED
- Minimum 3 years experience in a hospital or healthcare office environment
- Basic knowledge of medical terminology
- Basic experience with PC applications
- Strong organizational skills
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical terminologypatient account managementpayment arrangementsaccount balance validation
Soft skills
organizational skills
Certifications
High School DiplomaGED
