HR Business Analyst
Wellstar Health System
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Collaborate with various stakeholder groups, such as IT and HR for the identification and resolution of issues, evaluating potential system enhancements, upgrades, and/or system conversions
- Perform analysis to determine the root cause of problems and resolve as appropriate
- Create and manage processes to support MSS, ESS, and HR data entry to preserve integrity and accuracy
- Partner with HR stakeholders to understand their business needs, gathering information through workshops and design sessions and translating them into requirements for system enhancements and process improvements
- Conduct and lead testing to ensure that system configurations and customizations meet the specified requirements
- Analyze HR data to identify trends, patterns, and areas for improvement
- Generate reports and dashboards to provide insights to HR leadership for decision-making purposes
- Provide training to HR users on how to use Workday effectively
- Support organizational change initiatives related to HCM implementation or upgrades
Requirements
- High School Diploma
- Minimum 3 years working with an HRIS as a super user or in a functional administrative capacity
- Minimum 1 year facilitating HR business process design and/or business requirement gathering for process improvements and HR system design; preferably Workday or ServiceNow
- Minimum 4 years HR experience preferably in a Shared Services organization
- Minimum 1 year creating test cases and scenarios, documenting results and leading various phases of testing (Unit, functional, regression, load, user acceptance, smoke, etc.)
- Ability to identify core business needs and translate them into clear functional requirements while driving user adoption and engagement
- Exceptional critical thinking and problem-solving with high attention to detail
- Demonstrated ability to manage multiple high priority issues simultaneously
- Strong written and verbal communication skills
- Ability to use MS Excel to analyze and interpret data from repositories such as ServiceNow to prepare charts, graphs, and other data visualization and reports
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HRISWorkdayServiceNowdata analysistest case creationfunctional requirements gatheringprocess designdata visualizationreport generationsystem testing
Soft skills
critical thinkingproblem-solvingattention to detailcommunicationuser adoptionstakeholder collaborationorganizational change managementmulti-taskingtrainingrequirements translation