Application Analyst – Virtual Health
Wellstar Health System
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Functions under the direction of the IT Manager.
- Provides intermediate system-level support of multi-user clinical and financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems.
- Promotes excellent customer service and strong communication skills to ensure the success of all software applications.
- Works with project leaders on several aspects of project planning to meet project deadlines.
- Takes care of responsibilities and work efforts without being asked to do so.
- Successfully completes tasks with minimal guidance from his/her supervisor; rarely needs assistance from others.
- Coaches others on how to focus their energy on achieving results without creating more work than necessary.
- Maintains adherence to Wellstar's defined processes such as, on-call & incident management, change management testing procedures, and timekeeping.
Requirements
- Bachelors Information Technology or Bachelors Other
- Minimum 3 years experience in technology and/or healthcare or related industry.
- Excellent verbal and written communication skills.
- Ability to work well in a team environment by accepting and offering constructive feedback and supporting team goals.
- Ability to multi-task and complete assigned tasks independently with minimal guidance with close attention to detail, and ability to offer some guidance to other team members.
- Ability to analyze and troubleshoot problems, and offer solutions.
- Comprehensive understanding of application support.
- Ability to serve as a primary resource for at least 1 application module.
- Ability to gather, translate, and communicate business or clinical requirements into technical solutions for application implementation.
Benefits
- Must be fluent in English
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system-level supportapplication supporttroubleshootinginstallationconfigurationreporting toolschange managementincident managementtimekeeping
Soft skills
customer servicecommunication skillsteamworkconstructive feedbackmulti-taskingattention to detailguidanceproblem-solvingindependence
Certifications
Bachelors Information TechnologyBachelors Other