
Implementation Project Manager
Wellspring Worldwide
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Lead the interactions with clients and work with internal staff in executing successful implementations of our technology transfer software.
- Manage multiple projects at the same time and experience with Salesforce systems.
- Manage configurations, interpret client requests for workflows or configurations.
- Assist in data migration, troubleshooting, and configuring to meet client needs.
- Perform basic Salesforce configurations such as permission, fields, and data importing.
- Manage data migration processes with internal teams.
- Collaborate with clients and internal teams to gather requirements and translate them into solutions.
- Troubleshoot software configuration and data reconciliation-related issues.
- Track project management tasks, including timelines, deliverables, and stakeholder communication.
- Provide training and documentation to clients on software functionality.
Requirements
- Salesforce experience, including configurations, customization, and training (certifications like Salesforce Administrator preferred).
- Project Management background preferred (PMP certifications, etc.)
- Excellent problem-solving and communication skills.
- 2-4 years of experience as a solution consultant, data analyst or leading enterprise software implementations.
- Ability to collaborate effectively with cross-functional teams.
- Excellent communication and problem-solving skills.
- Beginner to intermediate Excel knowledge.
- Industry experience in B2B software.
- Bachelor’s Degree or higher preferred.
- Background in providing solutions for academic institutions, research hospitals, or industrial R&D is preferred.
Benefits
- Health insurance
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforcedata migrationsoftware configurationExcelproject management
Soft skills
problem-solvingcommunicationcollaborationtraining
Certifications
Salesforce AdministratorPMP