Branch Manager
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: Norristown • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
- Mentor and guide talent development of direct reports and assist in hiring talent
Requirements
- 4+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- Management experience including hiring, coaching, and developing direct reports
- Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
- Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
- Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
- Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
- Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
Benefits
- robust benefits
- competitive compensation
- programs designed to help you find work-life balance and well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
banking experiencefinancial services experiencerisk managementloss preventioncompliance controlsperformance analysiscoachingcustomer needs assessmentteam developmenthiring
Soft skills
leadershipteam buildingadaptabilitycollaborationaccountabilitymentoringcommunicationproblem-solvingstakeholder engagementcustomer-centric approach