Senior Product Manager – Automation Operations Product Owner

Wells Fargo

Senior Product Manager overseeing automation maintenance, production support, governance, and enhancements for Wells Fargo’s financial services operations. Managing backlogs, incident resolution, roadmaps, and operational risk controls.

Posted 8/5/2026full-timeWest Des Moines • Arizona, Iowa, Minnesota, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $87,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management, Operations, and Process Excellence, with a strong focus on stakeholder management, agile methodologies, and operational governance. Capable of leading teams, managing backlogs, and driving continuous improvement through effective communication and problem-solving.

Highest-signal resume keywords

Product Management ExperienceAgile MethodologiesStakeholder ManagementServiceNow ManagementOperational Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DevelopmentOperational Backlog ManagementProcess ExcellenceRoot Cause AnalysisAutomation Solutions

Soft Skills

Executive CommunicationCollaborationProblem-SolvingInfluencing

Tools & Technologies

JiraServiceNowPower AppsPower AutomateAlteryxUiPath

Industry Keywords

CompliancePrivacy RegulationsContinuous Delivery ImprovementAgility MetricsChange Management

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead or participate in product management initiatives and deliverables for product lines or services
Contribute to product analysis, market research, and results-oriented analysis
Review and analyze marketing programs for new products or enhancements, including market segments, positioning, bundling, pricing, and profitability
Resolve moderately complex issues and lead teams to meet project goals, objectives, and deliverables
Ensure programs adhere to compliance, privacy regulations, and policies
Collaborate with managers, analysts, and project teams
Lead projects and teams or serve as a mentor
Foster agile discipline and continuous delivery improvement using agility metrics
Build frameworks for complex decision-making
Own run-the-business intake, prioritization, and backlog management
Manage maintenance, enhancement, production support, and operational work demand
Facilitate governance and prioritization forums with business stakeholders
Partner with line-of-business sponsors and technology teams
Coordinate incident, problem, and service management activities
Manage ServiceNow queues, SLA performance, and escalation processes
Lead root cause analysis and corrective action planning
Document and mitigate operational risks
Maintain automation inventory and operational roadmap
Prioritize enhancements based on risk, value, and business impact
Coordinate release schedules and change management activities
Drive adoption of operational standards and controls

Requirements

What you’ll need

4+ years of Product Management experience, product development experience, or equivalent demonstrated through work experience, training, military experience, or education
Product Management, Operations, Process Excellence, or Technology background
Experience managing application production support and operational backlogs
Strong stakeholder management and executive communication skills
Experience with Agile, Jira, ServiceNow, and operational governance
Knowledge of automation solutions; Power Apps, Power Automate, Alteryx, and UiPath preferred
Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear implications, actions, and decisions
Demonstrated effective influencing and collaboration at all levels
Exceptional problem-solving abilities
Ability to translate complex business and operational concepts clearly to support sound decisions
Excellent written and oral communication skills with ability to clearly communicate results

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Incentive opportunities may be available