Wells Fargo

Legal Operations Processor

Wells Fargo

full-time

Posted on:

Location Type: Office

Location: Sioux Falls • Arizona, Iowa, South Dakota • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal and external business partners
  • Negotiate with external business partners to assure resolutions and deadlines are met
  • Perform moderately complex administrative, operational and customer support tasks
  • Provide training to less experienced Operational Legal Specialists
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement
  • Receive direction from supervisor and escalate non-routine questions
  • Seek ways to improve customer service experience and determine proper course of action based on business partners needs

Requirements

  • 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Ability to be creative, innovative, and proactive in meeting enterprise needs
  • Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
  • Ability to exercise independent judgment to identify and resolve problems
  • Ability to interact with integrity and a high level of professionalism with all levels of employees including management
  • Ability to manage effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization
  • Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
  • Ability to work effectively in a matrixed and team production environment, across all organizational levels including executive stakeholders, where flexibility, collaboration, and adaptability are important
  • Ability to work independently, innovatively, and proactively, while exercising sound judgment
  • Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles
  • Advanced organizational skills with high attention to detail and accuracy
  • Experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk
  • Excellent verbal, written, and interpersonal communication skills with demonstrated experience facilitating communication with all levels of employees including management
  • Experience analyzing statutes, working with rules and procedures, and processing filings within multiple jurisdictions
  • Financial services experience
  • Experience with Wells Fargo Elder and Vulnerable Adult Financial Abuse Reporting processes and procedures
  • Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)
  • Advanced Wells Fargo programs, systems, and tools skills such as: Hogan and Service Vision Platform (SVP)
Benefits
  • This position is not eligible for Visa sponsorship
  • Relocation assistance is not available for this position

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Legal OperationsProject ManagementStatute AnalysisRules and ProceduresFilings ProcessingFinancial AnalysisCustomer SupportAdministrative TasksOperational TasksTraining
Soft skills
CollaborationCreativityProactivityIndependent JudgmentProfessionalismOrganizational SkillsAttention to DetailCommunication SkillsInfluencing SkillsProblem Solving