Regional Coach

Wells Fargo

Regional Coach enhancing branch performance through workshops and targeted coaching at Wells Fargo. Focused on management routines, skill development, and customer experience improvements.

Posted 7/21/2026full-timeLancaster • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the Behavior Framework and Management Cycle to enhance branch performance and customer experience. Proven ability to coach, influence, and facilitate training initiatives while leveraging data to drive business growth and improve operational effectiveness.

Highest-signal resume keywords

Behavior Framework ExpertiseManagement Cycle KnowledgeBranch Performance ImprovementCoaching and Influencing SkillsData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business ExecutionImplementationStrategic PlanningBranch P&L UnderstandingScorecard Metrics Analysis

Soft Skills

Workshop FacilitationOrganizational SkillsPrioritization SkillsCommunication SkillsPresentation Skills

Industry Keywords

Branch OperationsCustomer ExperiencePerformance EvaluationsTraining InitiativesBehavior Change

About the role

Key responsibilities & impact

Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics
Conduct branch visits to coach the Behavior Framework, Management Cycle, and affluent activities with select District Managers
Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success
Serve as the lead resource on effectively executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals
Support District Managers in facilitation of District Manager-led Branch Manager meetings
Serve as a key consultant for Regional Executives and District Managers during performance evaluations of Branch Managers and other bankers
Support customer and employee-facing pilots and rollouts, as needed, including collecting feedback and evaluating effectiveness

Requirements

What you’ll need

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong working knowledge and understanding of how the bank branches operate
Understanding of the Behavior Framework and its role in improving branch performance
Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how each drives improved customer experience and business growth
Strong understanding of Branch P&L and scorecard metrics, can spot areas for improvement, and is skilled in using data to prioritize high‑impact opportunities
Proven ability to coach and influence across multiple levels - driving behavior change, supporting large‑scale training initiatives, and guiding effective prioritization and skill execution without direct authority
Ability to explain the “why,” demonstrate and coach behaviors, practice with employees, and guide effective execution to support development and success
Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills
Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure

Benefits

Comp & perks

Robust benefits
Competitive compensation
Programs designed to help you find work-life balance and well-being