Senior Product Manager – Salesforce, WIM CRM
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: Charlotte • New York, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $87,000 - $140,000 per year
Job Level
Senior
Tech Stack
Cloud
About the role
- Own the ideation, research, definition iteration and creation of complex experiences and features within the CRM application
- Translate large scale requirements into logical and actionable building blocks
- Effectively create unique personas and user profiles that meet the needs of the evolving end-user
- Conduct market research and market results-oriented analysis for major products and services
- Review and analyze complex & major product lines and services
- Execute on and deliver a strategic set of roadmap priorities that meet target state efforts and embody true product management principles of design, build, test and measure
- Make decisions in complex and multi-faceted situations of global market dynamics, trends, and regulatory impact
- Oversee risk management to meet deliverables and drive new initiatives
- Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals
- Lead projects, teams, or serve as a mentor to junior staff
Requirements
- 4+ years of product management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of experience with the Salesforce ecosystem and related products - Sales, Service, Financial Service, Marketing Cloud, etc.
- 2+ years of experience working with Agile technology development including experience with one or more Agile tools used for tracking user stories or backlogs, such as Confluence or Jira
- 2+ years of experience in financial services including but not limited to wealth management, asset management and community banking
- Experience creating efficiencies and increasing productivity to enable Financial Advisors and Client Associates
- Ability to develop partnerships and collaborate with other business and functional areas
- Ability to exercise independent judgment and creative problem solving techniques
- Excellent verbal, written, and interpersonal communication skills
- Knowledge and understanding of business requirements analysis including: identification of alternative solutions and associated tradeoffs
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct developmentstrategic planningprocess managementchange deliverySalesforceAgilebusiness requirements analysismarket researchrisk management
Soft skills
creative problem solvingindependent judgmentcollaborationmentoringcommunication