Wells Fargo

Legal Systems Access, Tools Support, Onboarding

Wells Fargo

full-time

Posted on:

Location Type: Office

Location: Charlotte • Iowa, Minnesota, North Carolina • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $77,000 - $133,000 per year

Job Level

JuniorMid-Level

About the role

  • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
  • Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
  • Determine areas of strength or Business Execution opportunity within defined scope of work
  • Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
  • Utilize independent judgment to guide moderate risk deliverables
  • Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
  • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
  • Collaborate and consult with leaders and executive management
  • Provide work direction to less experienced Strategy and Execution staff

Requirements

  • 2+ years of Business Execution, Implementation, or Strategic Planning experience
  • Experience with access management and tools such as AIMS, ART, and Service Now
  • Experience with equipment ordering and eProcurement
  • Experience working with vendors, managing subscriptions, and payments for subscription services via AP
  • Experience with supporting Legal applications
  • Experience troubleshooting front-end application errors and providing best practice tips on how to use the application
  • Ability to document new processes and modify existing processes as they change
  • Experience with JIRA Service Desk
  • Strong customer service skills
  • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
  • Strong work ethic and drive to succeed
  • Ability to act independently
  • Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
  • Ability to learn new technology quickly and provide best practice tips and guidance to end users
  • Ability to take initiative, identify opportunities, and implement change or recommend solutions
  • Ability to articulate complex concepts in a clear manner
  • Excellent verbal, written, and interpersonal communication skills
  • Advanced Word, Excel, Outlook, MS Teams, and PowerPoint skills
Benefits
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Business ExecutionImplementationStrategic Planningaccess managementeProcurementtroubleshootingprocess documentationJIRA Service Deskanalytical skillsMicrosoft Office Suite
Soft skills
customer serviceproblem solvingindependent judgmentinitiativecommunication skillsability to learn quicklyability to articulate conceptswork ethiccollaborationleadership