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Associate, Client Delivery
Wells FargoBusiness Relationship Support Specialist at Corporate & Investment Bank engaging with clients and servicing corporate banking needs. Coordinate onboarding and maintain relationships across various teams while ensuring compliance and improving processes.
Posted 7/14/2026full-timeCharlotte • California, Minnesota, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $109,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client onboarding, KYC, and treasury management processes while ensuring compliance with regulatory requirements. Proven ability to enhance client experience through effective communication, problem-solving, and collaboration across cross-functional teams.
Highest-signal resume keywords
Client OnboardingKYC ProcessesTreasury ManagementBusiness Relationship SupportAdvanced Microsoft Office Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client OnboardingKYC ProcessesTreasury ManagementCredit ProcessesCommercial Real Estate Processes
Soft Skills
Problem-SolvingOrganizational SkillsTime ManagementAttention to DetailCollaboration
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft WordMicrosoft OutlookAI-Enabled Tools
Industry Keywords
BankingFinancial ServicesClient-Facing OperationsCorporate ClientsInstitutional Clients
About the role
Key responsibilities & impact- Own day-to-day support and servicing for a portfolio of CIB clients, acting as a key point of contact for onboarding and operational needs
- Lead end-to-end onboarding and account opening processes for new client relationships, coordinating across legal, compliance, credit, and operations partners
- Partner with Relationship Managers, Global Payments & Liquidity partners, and product teams to deliver a seamless and high-quality client experience
- Proactively identify, escalate, and resolve client issues by navigating internal stakeholders and driving timely outcomes
- Build and maintain strong working relationships across cross-functional teams to support efficient execution and shared results
- Ensure accurate and timely completion of client requests while meeting service level expectations and regulatory requirements
- Exercise sound judgment while developing expertise in processes, policies, and compliance frameworks
- Identify and implement process improvements leveraging data, automation, and AI-enabled tools to enhance efficiency and client experience
Requirements
What you’ll need- 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bachelor’s degree or equivalent work experience
- 2+ years of experience in banking, financial services, or client-facing operations roles supporting corporate, institutional, or commercial clients.
- Experience supporting client onboarding, KYC, treasury management, credit, or commercial real estate processes
- Proven ability to communicate effectively with corporate or institutional clients in a fast-paced, regulated environment
- Strong problem-solving skills with the ability to adapt to evolving priorities and business needs
- Demonstrated ability to leverage tools, data, and internal networks to navigate challenges and deliver results
- Strong organizational and time management skills with high attention to detail and accuracy
- Ability to collaborate effectively across teams and organizational levels in a dynamic environment
- Experience working with geographically dispersed teams
- Advanced Microsoft Office skills (Excel, PowerPoint, Word, and Outlook)
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement