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Personal Banker
Wells FargoAssociate Personal Banker supporting everyday banking needs through customer interactions and proactive outreach. Joining Wells Fargo to drive innovation and empower communities in a meaningful role.
About the role
Key responsibilities & impact- Build lasting customer relationships through proactive, meaningful conversations that support financial well-being
- Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products
- Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals
- Support everyday banking needs, including new account openings, service requests, and credit applications
- Perform cash handling and teller line activities, accurately processing transactions
- Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience
- Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists
Requirements
What you’ll need- 6+ months of interacting with customers experience, or equivalent
- Prior experience in financial services or a highly regulated, customer-facing role
- Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
- Comfort initiating outreach (calls, emails, or other channels)
- Demonstrated comfort with digital tools and technology
- Ability to identify customer needs and connect them to appropriate solutions
- Proven ability to collaborate with teammates and partners
Benefits
Comp & perks- robust benefits
- competitive compensation
- programs designed to help you find work-life balance and well-being
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cash HandlingTransaction ProcessingNew Account OpeningsService RequestsCredit Applications
Soft Skills
Proactive CommunicationTrust BuildingEngagement