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Telesales Specialist – Merchant Services
Wells FargoMerchant Services Telesales Specialist collaborating with business owners to implement secure payment solutions. Engaging in a sales-driven environment to enhance customer experience and operational efficiency.
About the role
Key responsibilities & impact- Sell a full suite of payment solutions
- Engage with pre-qualified inbound leads and executing targeted outbound follow-up
- Assess client needs and delivering customized merchant solutions
- Educate clients on payment security, fraud mitigation, and regulatory compliance
- Manage the full sales lifecycle from initial consultation through activation
- Collaborate with internal partners to ensure seamless client experience
Requirements
What you’ll need- 2+ years of Merchant Services or Contact Center Sales experience
- Experience in consultative sales, financial services, or solution-based selling environments
- Merchant Services, payments, or fintech industry experience
- Bilingual Spanish proficiency
- Excellent verbal and written communication skills
- Proficiency navigating CRM tools, multiple systems, and Microsoft Office applications
- Demonstrated ability to meet or exceed sales targets, KPIs, and performance goals
Benefits
Comp & perks- Hybrid work schedule
- Inbound customer inquiries support
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Lifecycle ManagementSolution-Based SellingFraud MitigationRegulatory ComplianceKPI Achievement
Soft Skills
Excellent Communication SkillsClient Engagement