Branch Manager Trainee
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: San Diego • California • 🇺🇸 United States
Visit company websiteSalary
💰 $37,500 - $67,313 per hour
Job Level
Entry Level
About the role
- Actively engage in all training, group experience and interactive learning activities to build skill, knowledge, and a deeper understanding of role expectations in order to successfully transition into branch manager role
- Execute on learnings and commitments from formal and informal training, time spent with mentors, coaching conversations, and development activities
- Complete program readiness activities and seek and apply feedback on performance
- Develop expertise and skill in tools, resources, products, and processes to include learning and executing on the behavior framework
- Partner with branch leaders, business partners, and mentors in providing an exceptional customer experience, focused on service, advice, and guidance; identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
- Support a highly defined customer engagement process, observing and supporting coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business
- Demonstrate accountability for operational excellence and execute policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures
- Provide support in creating a culture that fosters engagement and accountability, generates commitment, and motivates teams to achieve business outcomes
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives, and development organizational knowledge
Requirements
- 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipcustomer experiencecoachingengagementaccountabilitycommunicationproblem-solvingteam motivationservice orientationfeedback application