Personal Banker

Wells Fargo

Associate Personal Banker supporting customers' banking needs and building relationships at Wells Fargo branch. Engaging in proactive outreach and managing account support.

Posted 7/1/2026full-timeSan Diego • California • 🇺🇸 United StatesJunior💰 $23 - $31 per hourWebsite

About the role

Key responsibilities & impact

Build lasting customer relationships through proactive, meaningful conversations
Lead discovery-driven conversations to understand customer needs
Drive branch growth by identifying opportunities and making appropriate referrals
Support everyday banking needs including new account openings and service requests
Perform cash handling and teller line activities, accurately processing transactions
Demonstrate comfort using and adopting digital tools to enhance the customer experience
Deliver accurate, compliant service while exercising sound judgement within defined risk controls
Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists

Requirements

What you’ll need

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Prior experience in financial services or a highly regulated, customer-facing role
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement
Comfort initiating outreach (calls, emails, or other channels)
Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems
Ability to identify customer needs and connect them to appropriate solutions
Proven ability to collaborate with teammates and partners to resolve needs

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Proactive CommunicationTrust BuildingProblem Solving