Wells Fargo

Branch Manager

Wells Fargo

full-time

Posted on:

Location Type: Office

Location: Omaha • New York • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
  • Coach bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
  • Mentor and guide talent development of direct reports and assist in hiring talent
  • Execute policies and procedures in alignment with applicable regulations, audit and escalation procedures, and manage allocation of people and financial resources for the branch
  • Lead a highly defined customer engagement process, coach to specific behaviors to enhance customer experience and drive growth
  • Manage operational excellence, risk mitigation, and compliance obligations for the branch
  • This SAFE position may include offering/negotiating terms and/or taking an application for a dwelling secured transaction

Requirements

  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, education
  • 2+ years of leadership experience
  • Management experience including hiring, coaching, and developing direct reports
  • SAFE registration at the time of employment and ongoing compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations
  • Meet Loan Originator (LO) requirements under Regulation Z and Consumer Financial Protection Bureau qualification requirements
  • Acceptable background investigation results and ongoing regulatory requirements, including additional screening if necessary
  • Financial responsibility, character, general financial fitness and criminal background standards (a current credit report will be used to assess financial responsibility)
  • Ability to work a schedule that may include most Saturdays
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months
  • This position is not eligible for Visa sponsorship
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
  • Experience coaching across customer segments, including affluent, high net worth, and small business
  • Experience building and maintaining effective relationships with customers, internal partners and within the community
  • Extensive experience in asking questions and identifying complex financial needs to provide relevant options to customers
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
  • Relevant military experience noted as relevant (if applicable)
Benefits
  • Robust benefits
  • Competitive compensation
  • Programs designed to help you find work-life balance and well-being
  • Rewarded for investing in your community
  • Celebrated for being your authentic self
  • Opportunities for professional growth and development
  • Accommodation for applicants with disabilities available upon request
  • Drug-free workplace policy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
banking experiencefinancial services experiencebranch network experienceleadership experiencecoaching skillsrisk managementcompliance controlscustomer engagementdigital bankingloan origination
Soft skills
team buildingrelationship managementmentoringproblem solvingcommunicationcustomer-centric approachcollaborationinfluencingeducationadaptability
Certifications
SAFE registrationLoan Originator (LO) requirements