Senior Lead Systems Operations Engineer
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: Charlotte • Arizona, North Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
CypressReactReduxSelenium
About the role
- Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives
- Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
- Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions
- Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
- Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards
- Define and evolve the product vision for systems operations platforms, own and manage the product backlog, and collaborate with engineering, architecture, and business teams to translate operational needs into actionable product requirements
- Lead initiatives to improve system reliability, observability, and automation across infrastructure and application layers; drive incident management, root cause analysis, and continuous improvement efforts
Requirements
- 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 6+ years of experience in Systems Engineering, Site Reliability Engineering (SRE), or Technology Product Ownership
- 6+ years of Agile/Scrum methodologies and backlog management
- 6+ years with CI/CD, observability tools, automation frameworks, and enterprise infrastructure
- 6+ years' experience leading cross-functional teams and deliver complex technical products
- Strong proficiency in React and its ecosystem (Redux, React Router, etc.) (desired)
- Familiarity with Selenium, Playwright, and/or Cypress for automated testing (desired)
- Experience supporting both in-house and commercial off-the-shelf software (desired)
- Experience with Agile Scrum and Kanban methodologies (desired)
- Excellent problem-solving and communication skills (desired)
- Self-starter with curiosity to learn new technologies and ability to prioritize in a fast-paced environment (desired)
Benefits
- Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
- Drug and Alcohol Policy – Wells Fargo maintains a drug free workplace.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Systems EngineeringTechnology ArchitectureSite Reliability EngineeringTechnology Product OwnershipAgile methodologiesScrum methodologiesCI/CDobservability toolsautomation frameworksReact
Soft skills
problem-solvingcommunicationleadershipmentoringstrategic engagementcreativityinnovationanalytical thinkinginductive thinkingself-starter