Perform operational accounting activities related to account transactions and maintenance
Process and resolve assigned cases accurately, according to written procedures and within established timeframes
Assist in reconciling general ledger accounts
Complete daily risk control related processes, and procedures
Research, investigate and document errors, items out of balance, and other work needing resolution
Review and approve work of employees to ensure compliance, accuracy and alignment with procedures
Complete additional tasks as requested by leadership for special projects or new tasks related to the line of business
Answer internal and external questions by email and/or phone to resolve client operational needs
Resolve client statements issues, resolve customer billing and fee setup issues, assist with revenue share schedule exception calculations, research out of balances related to payment processing, and research credit limit mismatches within the systems
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Assist in writing and updating operational procedures
Coach and provide input to team members concerning errors, following procedures and improving accuracy
Requirements
2+ years of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience in WellsOne Commercial Card Product or other similar banking products (Desired)
Experience with Service View, TSYS and Hogan (Desired)
Ability to lead, train and coach junior employees (Desired)
Ability to manage risk (Desired)
Strong analytical skills with high attention to detail and accuracy (Desired)
Ability to collaborate with others and work effectively in a team environment (Desired)
Excellent verbal, written, and interpersonal communication skills (Desired)
Effective organizational, multi-tasking, and prioritizing skills (Desired)
Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired
Benefits
This position offers a hybrid work schedule
Accommodation for applicants with disabilities during the recruitment process
Drug free workplace (Drug and Alcohol Policy)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.