Lead or participate in computer security incident response activities for moderately complex events
Conduct technical investigations and post-incident digital forensics to identify root causes and recommend mitigation strategies
Provide security consulting on enterprise projects to ensure alignment with corporate security policies and standards
Design, document, test, and maintain security solutions across networking, cryptography, cloud, authentication, directory services, email, internet, applications, endpoint security, firewall and remote access
Complete solution and implementation of remote access configuration changes related to endpoint assessments, security policies, authentication, and access route changes
Support and manage GlobalProtect infrastructure, including configuring portals, gateways, and deploying the app across platforms
Administer and monitor Palo Alto Networks firewalls, including configuration changes, access management, and log analysis
Review and correlate security logs to identify vulnerabilities and assess risks
Respond to monitoring alerts and incident escalations within SLA timelines
Troubleshoot VPN and firewall issues, validate Panorama policies, and monitor gateway health
Support scheduled and emergency changes, validate post-change stability, and document outcomes
Maintain accurate documentation in Jira and Confluence, contribute to FAQs and troubleshooting guides
Collaborate with peers, support teams, and leadership to resolve issues and drive continuous improvement
Provide strategic direction and oversight for secure remote access initiatives
Mentor and guide junior engineers and peers across cross-functional teams
Lead enterprise-wide security architecture reviews and risk assessments
Drive continuous improvement in operational processes and security posture
Represent the team in executive-level discussions and planning sessions
Requirements
5+ years of Information Security Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education
4+ years of secure remote access technology support experience
4+ years of firewall technology support and management experience
4+ years of experience with Palo Alto Networks technologies, including advanced configuration and troubleshooting
4+ years of experience with GlobalProtect infrastructure and endpoint integration
4+ years of experience in cryptography, PKI, and certificate lifecycle management
4+ years of experience in enterprise threat modeling, risk analysis, and secure architecture design
4+ years of IAM experience, including integration with multiple IDPs and federated identity systems
Experience implementing and managing Zero Trust Network Access frameworks
Familiarity with DevSecOps practices and automation tools (e.g., Terraform, Ansible, CI/CD pipelines)
Proven ability to lead cross-functional teams and mentor junior engineers
Experience contributing to enterprise security strategy, governance, and compliance initiatives
Strong stakeholder engagement and executive communication skills
Ability to work in office 3 days a week
Participate in the Engineering on-call rotation
Ability to work off hours and occasional weekends to support change activities
This role does not support visa sponsorship or transfers
Experience with monitoring, log analysis, troubleshooting VPN and firewall issues, validating Panorama policies, and maintaining documentation in Jira and Confluence
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Applicant Tracking System Keywords
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