Senior Manager, Energy & Facilities – Hospital Operations
Bernhard
Director, Lending Operations – Small and Business Banking
Wells Fargo
full-time
Posted on:
Location Type: Office
Location: Charlotte • Arizona, North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Manage the pre- and post-decision activities across multiple Line of Credit, Practice Finance and Real Estate teams located across the US and internationally
- Directly report to Head of Small and Business Banking Operations and manage approximately 250 employees
- Champion bankers and clients by improving strategies and processes to enhance overall experience
- Partner with Small and Business Banking on the launch and expansion of products
- Act as a risk leader, overseeing 4 Risk Accountability Units (RAUs) and managing issues, audits, and regulatory concerns
- Approve and formulate policies, procedures, and methods associated with Lending Operations
- Oversee execution of operations procedures while maintaining high levels of quality with minimum deficiencies and errors
- Lead multiple Lending Operations teams, resolving highly complex issues and meeting high-risk deliverables
- Interpret and develop policies and procedures within the Lending Operations functional area
- Direct strategic planning discussions and provide input regarding future direction for associated functional areas
- Collaborate with and influence all levels of professionals, including experienced leadership
- Coach, influence, develop, and manage Lending Operations team, including performance reviews, hires, discipline, and salary actions
- Manage allocation of people and financial resources for Lending Operations
- Develop and guide a culture of talent development to meet business objectives and strategy
- Build strong partnerships with the Line of Business, bankers and critical finance, risk and legal groups
Requirements
- 8+ years of Senior Leader experience in Small and Business Banking, Commercial or Private Banking Lending Operations; or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 6+ years of management or leadership experience
- 8+ years’ experience in transforming large lending operations businesses (desired)
- 6+ years of direct management experience (desired)
- Strong experience in a Commercial middle office or time spent in the field as a banker
- Strategic ability to connect operations, the line of business, bankers and customers to a short-, medium- and long-term strategy to exceed objectives
- Ability to travel up to 15% of the time
- Experience overseeing risk, RCSA, issues, audit validations, controls, and regulatory concerns
- Compliance with Wells Fargo recruiting and hiring requirements (e.g., no third-party recordings; represent your own experiences)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Lending OperationsRisk Accountability UnitsPolicy formulationAudit validationsRegulatory complianceStrategic planningPerformance managementResource allocationTalent developmentCommercial banking
Soft skills
LeadershipCoachingCollaborationInfluencingProblem-solvingCommunicationStrategic thinkingTeam managementDecision-makingRelationship building