Principal Engineer – Marketing Technologies

Wells Fargo

Lead observability and reliability engineering for Marketing Technology platforms. Focus on end-to-end visibility across complex data ecosystems spanning SaaS, hybrid cloud, and on-prem systems.

Posted 6/18/2026full-timeCharlotte • Arizona, California, North Carolina, Texas • 🇺🇸 United StatesLead💰 $159,000 - $305,000 per yearWebsite

Tech Stack

Tools & technologies

AirflowCloudETLGrafanaInformaticaKubernetesOpenShiftPrometheusSplunk

About the role

Key responsibilities & impact

Define observability strategy
Establish standards, patterns, and designs for monitoring distributed data systems
Drive adoption of tools such as Grafana, Splunk, Prometheus, and OpenTelemetry
Enable end-to-end visibility
Instrument ETL pipelines, integrations, and APIs with metrics, logs, and traces
Build dashboards for data flow health, latency, throughput, and error tracking
Monitor data movement across SaaS, hybrid, and on-prem environments
Strengthen data reliability
Implement proactive alerting for pipeline failures, latency spikes, and data integrity risks
Identify and isolate issues across multi-step data hops and integrations
Partner with data engineering teams to embed observability into ETL frameworks (Airflow, Informatica)
Lead incident response and problem resolution
Drive triage for high-severity data and platform incidents
Distinguish root causes across data, platform, and vendor layers
Perform root cause analysis and implement long-term fixes
Develop runbooks and playbooks for repeatable issue resolution
Manage change and vendor coordination
Ensure observability readiness for vendor patches, hotfixes, and configuration changes
Validate monitoring coverage post-change to maintain visibility and alert accuracy
Participate in change advisory processes and track vendor release cycles
Document change impacts and lessons learned for audit and compliance
Drive automation and continuous improvement
Automate observability setup for new pipelines and integrations
Implement anomaly detection and predictive alerting
Continuously refine dashboards, thresholds, and alert logic based on trends
Influence architecture and engineering practices
Partner with Enterprise Architecture and engineering teams to align solutions with standards
Advocate for scalable, observable system design across Marketing Technology
Contribute to technology strategy and roadmap decisions
Share responsibility for production support of critical data flows and applications
Improve key metrics such as availability, time to detect, and time to recover
Promote SRE practices including SLIs, SLOs, and error budgets

Requirements

What you’ll need

7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years designing and implementing observability solutions (e.g., Splunk, Grafana, Prometheus, OpenTelemetry)
3+ years of experience with cloud and container platforms (Kubernetes, OpenShift)

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

observability strategymonitoring distributed data systemsETL pipelinesroot cause analysisanomaly detectionpredictive alertingdata reliabilityincident responseautomationcontinuous improvement

Soft Skills

leadershipproblem resolutioncollaborationinfluencecommunicationchange managementdocumentationstrategic thinkingadaptabilitycritical thinking