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Branch Operations Manager
Wells FargoBranch Operations Associate Manager at Wells Fargo leading teller functions and ensuring compliance. Focused on enhancing customer and colleague experience with operational excellence.
About the role
Key responsibilities & impact- Lead and supervise risk and the operations of teller functions
- Provide feedback and present ideas for improving customer service
- Perform operational and customer support tasks
- Engage customers in conversations, and build relationships
- Make decisions and resolve issues related to daily operations of the teller line
- Manage allocation of people and financial resources for branch operations
Requirements
What you’ll need- 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution
- 1+ years of Leadership experience
- Strong customer service skills
- Knowledge of laws and regulations pertaining to the banking industry
- Cash handling experience
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Programs designed to help you find work-life balance and well-being
- Rewarded for investing in your community
- Celebrated for being your authentic self
- Empowered to grow
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash handling
Soft Skills
leadershipcustomer serviceissue resolutionrelationship buildingdecision making