Senior Tech Operations Vendor Management Manager

Wells Fargo

Senior Technology Operations Vendor Management Manager at Wells Fargo oversees governance and performance of technology vendors. Engages with stakeholders to enhance operational outcomes in technology.

Posted 6/13/2026full-timeIrving • Arizona, North Carolina, Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk in Technology Operations
Manage the operational outcomes of key IT services delivered by vendors, other operations teams, and product teams
Engage and influence stakeholders, internal partners and peers
Identify and recommend opportunities for technology operations process improvement and development
Leverage metrics to support infrastructure associated with applications that are highly automated, and latency sensitive, client facing and internal applications consumed by the Business
Drive key strategic initiatives associated with infrastructure availability
Work with IT risk management, compliance and all lines of defense, including Audit, to ensure platform risks are proactively managed
Institute controls in partnership with Operation Risks to ensure risk management is sustainable
Manage the costs, demand and resource capacity for the team resources, leveraging external resources as needed
Determine appropriate strategy and actions of technology operations team to meet deliverable
Interpret and develop policies and procedures
Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology operations
Develop and guide a culture of talent development to meet business objectives and strategy

Requirements

What you’ll need

7+ years of Technology Operations experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years in vendor management / third-party governance roles
3+ years of management or leadership experience
2+ years in a direct management role

Benefits

Comp & perks

This position offers a hybrid work schedule
Equal opportunity employer
Accommodation for applicants with disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technology Operationsvendor managementthird-party governancerisk managementprocess improvementinfrastructure managementmetrics analysispolicy developmentresource allocationcost management

Soft Skills

team managementstakeholder engagementinfluencestrategic thinkingtalent developmentcommunicationleadershiporganizational skillscollaborationproblem-solving