Senior Systems Operations Manager

Wells Fargo

Systems Operations Senior Manager at Wells Fargo focusing on financial crimes environments and modernizing critical systems. Ensuring operational excellence while driving transformation initiatives and building strong relationships.

Posted 6/12/2026full-timeCharlotte • North Carolina, Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems
Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
Perform network assessments, security audits, and system enhancement consultations
Determine appropriate strategy and actions of Systems Operations team to meet moderate to high risk deliverables
Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
Provide implementation support for key risk initiatives
Collaborate with and influence all levels of professionals, analysts, or associates
Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages
Manage allocation of people and financial resources for Systems Operations
Develop and guide a culture of talent development to meet business objectives and strategy

Requirements

What you’ll need

7+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of SRE management or leadership experience
2+ years of experience in a financial crimes production environment

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Systems EngineeringTechnology ArchitectureSRE managementnetwork assessmentssecurity auditssystem enhancement consultationsrisk managementincident managementremote monitoringsystem administration

Soft Skills

team managementstakeholder engagementinfluencecollaborationcommunicationtalent developmentpolicy developmentproblem-solvingstrategic planningcustomer service