Lead Digital Product Manager – Workplace Tech, IM, Voice, and Video

Wells Fargo

Senior Lead Digital Product Manager at Wells Fargo shaping enterprise collaboration solutions. Overseeing product strategies for Voice, IM, Video, and M365 to enhance workforce productivity.

Posted 6/3/2026full-timeCharlotte • North Carolina, Texas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
Act as key participant in large-scale planning
Review and analyze complex digital strategy for product/functionality/experience area
Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
Lead a broad team of digital professionals to meet deliverables and drive new initiatives
Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals

Requirements

What you’ll need

5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Microsoft Teams & Voice platform expertise – Strong experience with Microsoft Teams, including meetings, conferencing, Teams Phone, and integration with enterprise voice solutions
Voice, IP Telephony & Trader Voice experience (5+ years) – Experience managing or designing Voice/Conferencing solutions, IP Telephony, and Trader Voice systems in complex, high‑availability environments
Microsoft 365 & collaboration integration knowledge – Deep understanding of how Teams integrates with SharePoint, OneDrive, Outlook/Exchange, Planner, Loop, and OneNote
Security, identity, and compliance awareness – Working knowledge of Entra ID (Azure AD), voice security controls, guest access, information protection, retention, and regulatory requirements impacting communications platforms
Trader Voice, IP Telephony & Voice engineering experience (5+ years) – 5+ years designing and managing Trader Voice systems, IP Telephony, and Voice/Conferencing solutions supporting low‑latency, high‑availability, and mission‑critical trading operations
Capital markets collaboration & workflow understanding – Strong knowledge of how voice, chat, and collaboration tools support trading, sales, research, and operations workflows, including multi‑line communications and escalation scenarios.

Benefits

Comp & perks

Hybrid Work Schedule with 3 days a week in office
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital product managementvoice solutions designIP TelephonyTrader Voice systemsMicrosoft TeamsMicrosoft 365collaboration integrationsecurity controlsinformation protectionregulatory compliance

Soft Skills

leadershipstrategic collaborationproblem-solvinginfluencedecision-makingcommunicationteam managementanalytical thinkingconsultationgoal achievement