Retail Auto Relationship Manager

Wells Fargo

Auto Relationship Manager at Wells Fargo cultivating relationships with auto dealer accounts. Responsible for optimizing business opportunities and ensuring dealer satisfaction with WF Auto.

Posted 6/3/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Cultivating and maintaining relationships with medium to large and complex and high producing auto dealer accounts within the assigned market territory
Developing and executing strategy, proposals, and initiatives to generate additional revenues through optimizing business opportunities
Assessing the needs of the auto dealer to ensure satisfaction
Understanding the profitability and risk of ongoing relationship
Developing and implementing procedures to improve relationships if needed while also maintaining profitable relationships
Securing any money owed to WF Auto (i.e. booksheet discrepancies, rebatables, etc.)
Assisting in clearing any customer generated complaints through the LOB or Enterprise complaints office
Ensuring processes within the market territory to support corporate objectives

Requirements

What you’ll need

2+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong prospecting, sales, negotiation, and influence skills
Ability to negotiate, influence, and collaborate to build successful relationships
Ability to participate in the development and implementation of sales and service goals to ensure that organizational and customer goals are met
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Ability to interact with all levels of an organization
Ability to interact effectively and confidently with senior management
Strong organizational, multi-tasking, and prioritizing skills
Auto finance experience
Previous experience with CRM tools such as Salesforce

Benefits

Comp & perks

Flexibility to address incidents as needed 24 hours a day

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Retail Auto Relationship ManagementSalesNegotiationInfluenceOrganizational skillsMulti-taskingPrioritizingAuto finance

Soft Skills

ProspectingCollaborationCustomer satisfactionInterpersonal skillsConfidence in interactionsProblem-solving