Branch Support Manager

Wells Fargo

Supervising a team of Client Associates in Wealth and Investment Management at Wells Fargo Advisors. Identifying opportunities for process improvement and ensuring compliance.

Posted 5/28/2026full-timePortland • Oregon, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Supervise a team of Client Associates in transactional tasks and processes to ensure timely completion, quality, and compliance
Identify opportunities for process improvement and risk control development in less complex functional areas
Make day to day supervisory decisions and resolve issues related to team supervision, work allocation, and daily operations
Leverage interpretation of policies, procedures, and compliance requirements
Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as interact directly with external customers
Manage allocation of people and financial resources for Brokerage Support
Mentor and guide talent development of direct reports and assist in hiring talent
Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, the branches, and other Support Center associates
Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology
Be responsible for execution of various approvals for the Support team including supervisory review and approval of operational transaction requests such as asset movement, account maintenance, order errors, document approvals and various remediation projects
Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets
Support firm goals to drive adoption around key Client Relationship Group (CRG) ease of doing business initiatives across the market
Ensure Client Associates are trained in key CRG ease of doing business initiatives
Visit branches across the Market to oversee operational/support practices and coach on operational risk

Requirements

What you’ll need

4+ years of Securities industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of leadership experience
Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process improvementrisk control developmentoperational transaction requestsasset movementaccount maintenanceorder errorsdocument approvalsremediation projectstalent developmentonboarding

Soft Skills

supervisory decision makingissue resolutioncollaborationmentoringcoachingcommunicationengagementleadershipinterpersonal skillsteam management

Certifications

FINRA Series 7FINRA Series 63FINRA Series 66