Lead Scrum Master

Wells Fargo

. Serve a critical role in our transforming organization responsible for coaching and supporting Scrum Masters and Kanban Leads in your product by actively advocating for and coaching growth in, Agile capabilities and mindset .

Posted 5/22/2026full-timeCharlotte • North Carolina, Texas • 🇺🇸 United StatesSenior💰 $119,000 - $187,000 per yearWebsite

About the role

Key responsibilities & impact

Serve a critical role in our transforming organization responsible for coaching and supporting Scrum Masters and Kanban Leads in your product by actively advocating for and coaching growth in, Agile capabilities and mindset
Enable and accelerate quality outcomes by assertively and proactively raising issues to influence change
Manage and develop Scaled Agile portfolios of the highest complexity
Guide the teams to follow Agile and Scrum practices to promote prioritization, team readiness, and commitment for each Sprint
Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
Oversee systemic impediments to team agility and guide the teams on methods to escalate
Deliver capabilities using agile practices while following the Software Development Lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met
Partner with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards
Collaborate with product owners, program or project managers to communicate delivery of work product from the teams and escalate key risks and issues impeding scrum team effectiveness
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Train other Scrum Masters and serve as a mentor to less experienced staff

Requirements

What you’ll need

5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of technology delivery and relationship management experience with small and large business units in a large corporate environment
5+ years of JIRA and Confluence
3+ years of experience leveraging metrics to improve agility, value delivery & Agile Maturity
3+ years of experience as a Lead Scrum Master or SAFe RTE/STE in a large-scale enterprise, preferably financial services
Experience with generative conversational AI Chatbots; human-to-computer communication
Knowledge of patterns and practices for facilitation of Agile teams
Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification
Excellent verbal, written, and interpersonal communication skills
Ability to work with situations of ambiguity, conflict, and uncertainty in order drive outcomes forward
Strong organizational, multi-tasking, prioritizing skills and analytical skills with high attention to detail and accuracy
Ability to meet stringent deadlines, interact with all levels of an organization and manage initiatives involving process improvements
Ownership mentality with an ability to design and drive successful execution of priorities
General knowledge of Wells Fargo business groups and enterprise functions, and specifically Wells Fargo Technology
Knowledge and understanding of compiling and preparing executive summaries and presentations for management/senior leaders

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AgileScrumScaled AgileJIRAConfluenceAgile MaturitySoftware Development Lifecyclebusiness process mappingmetricsgenerative conversational AI

Soft Skills

coachingcommunicationorganizational skillsmulti-taskingprioritizinganalytical skillsattention to detailownership mentalityconflict resolutionadaptability

Certifications

Certified Scrum Master (CSM)Professional Scrum Master (PSM)