Technology Director – COO Document Processing Automation

Wells Fargo

. Define and execute the strategic roadmap for using technology solutions to streamline and automate Wells Fargo Operation business domains using automation capabilities and GenAI, aligning with overall business objectives and technology strategy .

Posted 5/16/2026full-timeArizona, New Jersey, North Carolina, Texas • 🇺🇸 United StatesLead💰 $215,000 - $355,000 per yearWebsite

Tech Stack

Tools & technologies

CloudRPA

About the role

Key responsibilities & impact

Define and execute the strategic roadmap for using technology solutions to streamline and automate Wells Fargo Operation business domains using automation capabilities and GenAI, aligning with overall business objectives and technology strategy
Lead the design, development, and deployment of Wells Fargo Process-Specific Document automation pipelines
Drive the adoption and implementation of intelligent automation and agentic AI solutions, utilize the document automation pipelines, design, and execute automation opportunities that significantly reduce manual effort and increase operational efficiencies
Exhibit proven subject matter expertise in software industry trends, including Document capture, Document extraction, OCR, Robotics Process Automation, foundational models/multi-modal, computer vision, autonomous systems, recommender systems, ML/deep learning, and cloud-based development
Oversee the strategy and execution of control automation initiatives
Evaluate, select, and integrate cutting-edge AI, machine learning, natural language processing (NLP), and automation technologies to build robust and scalable solutions
Partner closely with business leaders, operations teams, enterprise architecture, data science, and other technology groups to identify high-impact use cases, gather requirements, and ensure successful solution delivery and adoption
Build, mentor, and lead high-performing teams of engineers, data scientists, process architects, and automation specialists
Establish and enforce best practices, governance frameworks, and architectural standards for process mapping, cognitive intelligence development, and automation deployment
Define key performance indicators (KPIs) and metrics to track the effectiveness and business impact of cognitive intelligence and automation initiatives, reporting progress to senior leadership.

Requirements

What you’ll need

10+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
10+ years of experience leading large-scale digital transformation and automation
4+ years of management or leadership experience
1+ years of experience, designing and implementing GenAI capabilities and solutions
1+ years of experience with implementing & managing Document Management Systems
Experience in data pipeline creation and automation
Experience in IDOCS (Wells Fargo specific document processing capability). Demonstrate experience in designing and developing solutions using IDOCS capability
Demonstrated expertise in Document capture, Document extraction, Document Classification, Validation, Translation and OCR, Robotics Process Automation, foundational models/multi-modal, ML/deep learning, and cloud-based development
Deep understanding of artificial intelligence, machine learning, natural language processing, and robotic process automation (RPA) technologies
Proven track record of developing and deploying AI-driven solutions that deliver measurable business value
Strong experience in operational risk management and the application of technology to enhance control environments
Exceptional strategic thinking, problem-solving, and analytical skills
Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels
Experience with enterprise-level process intelligence platforms and knowledge representation systems
Familiarity with financial services regulations and compliance requirements
Experience in building and leading agile development teams
Certifications in process improvement methodologies (e.g., Lean Six Sigma).

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GenAIDocument Management Systemsdata pipeline creationDocument captureDocument extractionOCRRobotics Process Automationmachine learningnatural language processingcloud-based development

Soft Skills

strategic thinkingproblem-solvinganalytical skillscommunication skillspresentation skillsinterpersonal skillsinfluencing skillsengagement skillsleadershipmentoring

Certifications

Lean Six Sigma