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Wells Fargo

Senior Systems Operations Engineer

Wells Fargo

. Resolve platform and application issues .

Posted 4/30/2026full-timeCharlotte • Arizona, North Carolina • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
CloudDNSGrafanaKubernetesLinuxPythonTerraform

About the role

Key responsibilities & impact
  • Resolve platform and application issues
  • Troubleshoot issues involving on-prem and cloud technologies including, Linux, Kubernetes, Network, Storage, DNS.
  • Complete root cause analysis on complex issues
  • Build, maintain and update cloud platforms using infrastructure as code
  • Reduce toil and drive down incident MTTR.
  • Identify operational gaps and inefficiencies
  • Drive continuous improvement initiatives
  • Help strengthen our data driven approach
  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Requirements

What you’ll need
  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of experience with public cloud and on-prem technologies
  • 4+ years of experience with supporting Linux
  • 2+ years of experience with Terraform and GitHub
  • 2+ years of experience with Kubernetes
  • 2+ years of experience with Python (Desired)
  • 4+ years of experience supporting shared hosting environments (Desired)
  • 4+ years of experiences with Incident and change Management (Desired)
  • 2+ years of experience in Site Reliability Engineering (Desired)
  • 2+ years of experience with Harness pipeline creation (Desired)
  • 2+ years of experience with Jira, Grafana, KQL and JQL (Desired)
  • 1+ years of experience with LLMs and Agentic AI (Desired)

Benefits

Comp & perks
  • No Visa Sponsorship available for this position
  • There is no relocation allowance available
  • Drug and Alcohol Policy: Wells Fargo maintains a drug free workplace

ATS Keywords

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Hard Skills & Tools
LinuxKubernetesTerraformGitHubPythonIncident ManagementChange ManagementSite Reliability EngineeringHarnessCloud Technologies
Soft Skills
problem resolutioncontinuous improvementcollaborationleadershipdata driven approachroot cause analysisoperational efficiencytechnical deliverablescommunicationorganizational skills