Engineering Associate – Middleware Operations

Wells Fargo

. Support enterprise Web and Application Middleware platforms by assisting with operational activities, system monitoring, and basic troubleshooting in Linux-based environments.

Posted 4/22/2026full-timeMinneapolis • Arizona, Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $29 - $48 per hourWebsite

Tech Stack

Tools & technologies

AnsibleApacheGrafanaJavaLinux.NETPrometheusServiceNowSplunk

About the role

Key responsibilities & impact

Support enterprise Web and Application Middleware platforms by assisting with operational activities, system monitoring, and basic troubleshooting in Linux-based environments.
Support middleware platforms such as Apache Tomcat, Apache HTTPD, WebSphere, and similar technologies.
Execute runbook-driven tasks such as application restarts, health checks, validations, and certificate updates across supported middleware environments.
Assist in creating and maintaining automation scripts and operational tooling to reduce manual intervention and improve incident response.
Monitor systems, review alerts, and support troubleshooting efforts to restore service and meet operational objectives.
Participate in operational support activities related to platform migrations, factory transitions, and middleware upgrades.
Work closely with senior engineers to learn platform behavior, operational standards, and automation practices.
Follow change management, access controls, and security procedures required for enterprise production environments.

Requirements

What you’ll need

6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
6+ months of hands-on experience (academic, internship, training, or work) supporting middleware, infrastructure, or application operations.
Experience performing basic operational tasks on middleware platforms such as Apache HTTPD and/or Apache Tomcat, including restarts, configuration changes, or health checks.
6+ months of exposure to Linux and/or Windows environments, including navigating file systems, reviewing application or system logs or executing basic command-line commands
Experience using at least one monitoring or observability tool (e.g., Splunk, Grafana, AppDynamics, Prometheus) to: review alerts or dashboards, identify abnormal behavior or outages or escalate issues using defined procedures
Demonstrated ability to triage incidents by gathering logs and error messages, documenting symptoms or supporting root-cause analysis under guidance
Familiarity with incident or ticket management systems (ServiceNow preferred), including updating tickets, tracking status, or documenting resolution steps.
Exposure to automation or configuration tools such as Ansible, or equivalent scripting/automation concepts, through coursework, labs, or on-the-job use.
Foundational knowledge of web and application server concepts, including HTTP request/response basics, application startup and dependency failures or basic Java or .NET application behavior
Experience following documented runbooks, procedures, or operational checklists in a technical environment.
Ability to produce clear written documentation, such as incident summaries, operational notes, or procedural updates.

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LinuxApache TomcatApache HTTPDWebSphereautomation scriptingincident responsemonitoringconfiguration changescommand-line commandsroot-cause analysis

Soft Skills

triage incidentsclear written documentationcollaborationproblem-solvingattention to detail