
VP, Digital Product Management – Authentication & Identity
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • North Carolina • United States
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Salary
💰 $119,000 - $224,000 per year
Job Level
Tech Stack
About the role
- Own the enterprise authentication product vision, strategy, and multi‑year roadmap, aligned to business growth, risk posture, and customer experience outcomes
- Lead the end‑to‑end modernization of the authentication platform—from legacy tooling through future‑state architecture and experience delivery
- Translate complex business requirements, risk signals, and customer journeys into scalable, reusable authentication capabilities
- Evaluate and integrate emerging authentication technologies including passkeys, biometrics, device intelligence, and behavioral signals
- Drive outcome‑oriented execution from ideation through delivery, measurement, and iteration
- Define and evolve strategies for multi‑factor and adaptive authentication, token lifecycle management, step‑up and risk‑based authentication experiences, device binding and device trust frameworks
- Lead the transition away from legacy authentication methods toward modern, customer‑friendly, fraud‑resilient approaches
- Partner deeply with cybersecurity, fraud, and enterprise risk teams to ensure authentication journeys meet security, regulatory, and compliance standards
- Clearly articulate complex authentication concepts to senior executives through compelling storytelling, metrics, and insights
- Mentor and develop product managers while elevating product management maturity across the organization.
Requirements
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years’ experience related to authentication, identity, or IAM platforms
- Experience with passkeys (FIDO2), biometrics, device binding, or adaptive authentication models
- Strong working knowledge of: Multi‑factor authentication (MFA)
- Authentication tokens (hardware and software)
- Identity and access management (IAM) concepts
- Proven leadership of enterprise‑scale, cross‑functional initiatives with material customer or risk impact
- Experience modernizing or replacing legacy authentication platforms
- Background in financial services, fintech, or another highly regulated environment
- Familiarity with risk‑based authentication, fraud detection, or digital identity platforms
- Executive‑level communication skills with the ability to influence senior stakeholders
- Demonstrated ability to translate complex technical solutions into clear business and customer value
- Strong analytical mindset with experience using data, experimentation, and signals to drive product decisions.
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital product managementauthenticationidentity and access management (IAM)multi-factor authentication (MFA)passkeys (FIDO2)biometricsdevice bindingadaptive authenticationauthentication tokensrisk-based authentication
Soft Skills
leadershipexecutive-level communicationstorytellingmentoringanalytical mindsetinfluencing stakeholderstranslating technical solutionscollaborationstrategic thinkingcustomer-focused