Wells Fargo

VP, Digital Product Management – Authentication & Identity

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaNorth CarolinaUnited States

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Salary

💰 $119,000 - $224,000 per year

Job Level

Tech Stack

About the role

  • Own the enterprise authentication product vision, strategy, and multi‑year roadmap, aligned to business growth, risk posture, and customer experience outcomes
  • Lead the end‑to‑end modernization of the authentication platform—from legacy tooling through future‑state architecture and experience delivery
  • Translate complex business requirements, risk signals, and customer journeys into scalable, reusable authentication capabilities
  • Evaluate and integrate emerging authentication technologies including passkeys, biometrics, device intelligence, and behavioral signals
  • Drive outcome‑oriented execution from ideation through delivery, measurement, and iteration
  • Define and evolve strategies for multi‑factor and adaptive authentication, token lifecycle management, step‑up and risk‑based authentication experiences, device binding and device trust frameworks
  • Lead the transition away from legacy authentication methods toward modern, customer‑friendly, fraud‑resilient approaches
  • Partner deeply with cybersecurity, fraud, and enterprise risk teams to ensure authentication journeys meet security, regulatory, and compliance standards
  • Clearly articulate complex authentication concepts to senior executives through compelling storytelling, metrics, and insights
  • Mentor and develop product managers while elevating product management maturity across the organization.

Requirements

  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years’ experience related to authentication, identity, or IAM platforms
  • Experience with passkeys (FIDO2), biometrics, device binding, or adaptive authentication models
  • Strong working knowledge of: Multi‑factor authentication (MFA)
  • Authentication tokens (hardware and software)
  • Identity and access management (IAM) concepts
  • Proven leadership of enterprise‑scale, cross‑functional initiatives with material customer or risk impact
  • Experience modernizing or replacing legacy authentication platforms
  • Background in financial services, fintech, or another highly regulated environment
  • Familiarity with risk‑based authentication, fraud detection, or digital identity platforms
  • Executive‑level communication skills with the ability to influence senior stakeholders
  • Demonstrated ability to translate complex technical solutions into clear business and customer value
  • Strong analytical mindset with experience using data, experimentation, and signals to drive product decisions.
Benefits
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital product managementauthenticationidentity and access management (IAM)multi-factor authentication (MFA)passkeys (FIDO2)biometricsdevice bindingadaptive authenticationauthentication tokensrisk-based authentication
Soft Skills
leadershipexecutive-level communicationstorytellingmentoringanalytical mindsetinfluencing stakeholderstranslating technical solutionscollaborationstrategic thinkingcustomer-focused