Wells Fargo

Cybersecurity SRE Platform Manager

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: CharlotteArizonaNorth CarolinaUnited States

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Salary

💰 $119,000 - $187,000 per year

About the role

  • Own cybersecurity platform reliability: Define and track SLIs/SLOs, capacity plans, and reliability improvements to ensure availability, performance, and resilience across cybersecurity platforms such as identity services, secrets management, authentication services, and security tooling.
  • Lead a 24×7 operational model: Manage on-call rotations, incident response, and escalation processes; participate in Major Incident Management and ensure timely communication and follow-through.
  • Engineer for resiliency: Guide the team in failure mode analysis, resiliency testing, high-availability architectures, backup and recovery validation, and disaster recovery exercises.
  • Drive automation and operations as code: Promote CI/CD, infrastructure as code, automated health checks, configuration management, and self-service tooling to reduce operational toil.
  • Strengthen observability: Establish consistent logging, metrics, dashboards, alerting, and service health reporting using modern observability platforms.
  • Manage risk and compliance obligations: Partner with Risk and Compliance teams to support audit readiness, change governance, access controls, and regulatory expectations such as SOX, FFIEC, GLBA, and PCI, where applicable.
  • Lead and develop engineers: Manage, coach, and grow a team of SRE and platform engineers; set clear goals, support skill development, and foster a blameless, learning-oriented culture.
  • Partner across the organization: Collaborate with platform owners, security architects, cloud teams, and application teams to align reliability priorities and deliver stable, scalable cybersecurity services.
  • Report on outcomes: Communicate operational health, incidents, risks, and improvement initiatives through clear metrics and leadership-ready updates.

Requirements

  • 5+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of Leadership experience
  • Experience operating enterprise-scale cybersecurity or critical infrastructure platforms in a 24×7 environment
  • Working knowledge of SRE principles including SLIs/SLOs, error budgets, incident response, and post-incident reviews
  • Hands-on experience with cloud platforms such as AWS, Azure, and/or GCP
  • Familiarity with automation, CI/CD pipelines, and infrastructure-as-code tools such as Terraform, ARM, or CloudFormation
  • Experience supporting change management, audit activities, and operational controls in regulated environments
  • Strong communication and collaboration skills across engineering, security, and risk teams
Benefits
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cybersecuritySLIsSLOsincident responseresiliency testinghigh-availability architecturesCI/CDinfrastructure as codeautomationchange management
Soft Skills
leadershipcommunicationcollaborationcoachinggoal settingproblem-solvingteam developmentblameless cultureoperational health reportingrisk management