
Cybersecurity SRE Platform Manager
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • Arizona • North Carolina • United States
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Salary
💰 $119,000 - $187,000 per year
About the role
- Own cybersecurity platform reliability: Define and track SLIs/SLOs, capacity plans, and reliability improvements to ensure availability, performance, and resilience across cybersecurity platforms such as identity services, secrets management, authentication services, and security tooling.
- Lead a 24×7 operational model: Manage on-call rotations, incident response, and escalation processes; participate in Major Incident Management and ensure timely communication and follow-through.
- Engineer for resiliency: Guide the team in failure mode analysis, resiliency testing, high-availability architectures, backup and recovery validation, and disaster recovery exercises.
- Drive automation and operations as code: Promote CI/CD, infrastructure as code, automated health checks, configuration management, and self-service tooling to reduce operational toil.
- Strengthen observability: Establish consistent logging, metrics, dashboards, alerting, and service health reporting using modern observability platforms.
- Manage risk and compliance obligations: Partner with Risk and Compliance teams to support audit readiness, change governance, access controls, and regulatory expectations such as SOX, FFIEC, GLBA, and PCI, where applicable.
- Lead and develop engineers: Manage, coach, and grow a team of SRE and platform engineers; set clear goals, support skill development, and foster a blameless, learning-oriented culture.
- Partner across the organization: Collaborate with platform owners, security architects, cloud teams, and application teams to align reliability priorities and deliver stable, scalable cybersecurity services.
- Report on outcomes: Communicate operational health, incidents, risks, and improvement initiatives through clear metrics and leadership-ready updates.
Requirements
- 5+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of Leadership experience
- Experience operating enterprise-scale cybersecurity or critical infrastructure platforms in a 24×7 environment
- Working knowledge of SRE principles including SLIs/SLOs, error budgets, incident response, and post-incident reviews
- Hands-on experience with cloud platforms such as AWS, Azure, and/or GCP
- Familiarity with automation, CI/CD pipelines, and infrastructure-as-code tools such as Terraform, ARM, or CloudFormation
- Experience supporting change management, audit activities, and operational controls in regulated environments
- Strong communication and collaboration skills across engineering, security, and risk teams
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cybersecuritySLIsSLOsincident responseresiliency testinghigh-availability architecturesCI/CDinfrastructure as codeautomationchange management
Soft Skills
leadershipcommunicationcollaborationcoachinggoal settingproblem-solvingteam developmentblameless cultureoperational health reportingrisk management