Serve as the top technical subject matter expert for regulated messaging, digital communications governance, and eComms archiving platforms
Define and maintain reference architectures, engineering standards, and design patterns for capture, retention, surveillance, and archiving technologies
Lead the design and resolution of the most complex technical challenges, including scale, latency, data integrity, resiliency, and regulatory constraints
Provide hands-on technical guidance for critical initiatives, platform integrations, migrations, and modernization efforts
Ensure retention, supervision, surveillance, legal hold, and evidentiary integrity requirements are embedded into solutions from inception
Partner with Product, Architecture, Cyber Security, Risk, Compliance, Legal, and Operations to deliver compliant and operationally sound solutions
Influence platform strategy, vendor roadmaps, and technical investment decisions within the regulated messaging domain
Review and approve high-risk or high-impact designs, changes, and architectural exceptions
Act as an escalation point for major incidents, root cause analysis, and long-term corrective actions affecting regulated communications
Mentor senior engineers and set expectations for engineering rigor and compliance-by-design across the domain

Requirements

7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Hands-on engineering experience with regulated messaging and archiving platforms
Expertise designing highly resilient, fault-tolerant data pipelines for message ingestion, storage, and retrieval

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

regulated messagingdigital communications governanceeComms archivingreference architecturesengineering standardsdesign patternsdata pipelinesfault-tolerant systemsdata integrityresiliency

Soft Skills

technical subject matter experthands-on technical guidancementoringinfluencingcollaborationproblem-solvingroot cause analysissetting expectationsescalation managementcommunication