Lifecycle Management Technology Director
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • Texas • United States
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Job Level
About the role
- Develop and implement a comprehensive lifecycle management strategy for all IT infrastructure assets across the bank.
- Lead and manage large-scale infrastructure migration projects, including the transition from PowerFlex to PowerMax storage systems.
- Establish and enforce policies and procedures for asset tracking, inventory management, and end-of-life (EOL) processes.
- Collaborate with key stakeholders to align lifecycle management activities with business goals and technology roadmaps.
- Lead, mentor, and manage a team of 20 direct reports, fostering a culture of high performance and continuous improvement.
- Delegate tasks and responsibilities effectively, ensuring that all team members are aligned with the program's objectives.
- Conduct performance reviews and provide regular feedback to support the professional development of your team.
- Oversee the day-to-day operations of the lifecycle management program, ensuring that all processes are executed efficiently and effectively.
- Liaise with vendors and engineering teams to stay informed about product roadmaps, EOL announcements, and support contracts.
- Manage the budget for hardware and software refreshes, ensuring cost-effective solutions.
- Track and report on key performance indicators (KPIs) related to asset lifecycle, migration progress, and team performance.
- Identify and mitigate risks associated with EOL hardware and software, ensuring the security and stability of our systems.
- Ensure that all lifecycle management activities comply with industry regulations and internal policies.
Requirements
- 10+ years of Technology Strategic Leadership experience, or equivalent
- 4+ years of management or leadership experience
- 7+ years experience in IT infrastructure management, with a focus on lifecycle management.
- 7+ years experience in managing large-scale infrastructure migration projects.
- 5+ years experience with storage technologies, specifically Dell PowerFlex and PowerMax.
- 5+ years experience with financial acumen and experience with budget management.
- 5+ years of experience in a leadership role with a proven track record of managing and developing a team of direct reports.
- Experience tracking and reporting on key performance indicators (KPIs) related to asset lifecycle, migration progress, and team performance.
- Master's degree in a relevant field.
- Experience in the financial services industry.
- Project Management Professional (PMP) certification or similar.
- In-depth knowledge of ITIL and IT service management (ITSM) frameworks.
- Strong understanding of IT infrastructure components, including servers, storage, networking, and data centers.
- Strong project and program management abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinker with strong analytical and problem-solving abilities.
Benefits
- Equal opportunity employer
- Accessibility accommodations available for applicants with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
lifecycle managementinfrastructure migrationasset trackinginventory managementbudget managementDell PowerFlexDell PowerMaxkey performance indicators (KPIs)ITILIT service management (ITSM)
Soft Skills
leadershipmentoringdelegationperformance managementcommunicationnegotiationinterpersonal skillsstrategic thinkinganalytical skillsproblem-solving
Certifications
Project Management Professional (PMP)