Act as a top subject matter expert to lead digital products, initiatives, for a functional area within the digital environment with enterprise impact, high risk and/or with significant scope, cost, and benefits
Lead the strategy and resolution of the most complex and significant development and execution of digital business plans, programs and initiatives which have significant impact across multiple areas or the enterprise
Deliver solutions that are long-term, large-scale, broad-reaching, and require vision, creativity, innovation, advanced analytical and inductive thinking
Coordinate highly complex activities and resolution
Provide vision, leadership, and industry expertise regarding digital strategy for product/functionality/experience area
Influence digital strategy for the business line or enterprise that significantly impacts the organization's business and financial operations
Strategically lead all levels of professionals and managers across the enterprise
Serve as an expert advisor to leadership
Represent the company externally in industry networking and trade and technical events
Act as the senior workplace technology partner for the line of business, serving as the single point of accountability for translating business needs into prioritized workplace technology outcomes
Develop and maintain a rolling 12–18 month workplace technology roadmap aligned to business strategy, employee personas, regulatory obligations, and enterprise standards
Partner with business leaders to understand workflows, pain points, and productivity opportunities, and translate those insights into outcome-focused product strategies rather than feature-driven requests
Lead transparent portfolio prioritization, facilitating explicit trade-offs across competing demands, and aligning initiatives to firmwide strategy, capacity, and Run-the-Bank commitments
Ensure regulatory, risk, security, records management, and compliance requirements are embedded into workplace technology products from inception, not treated as after-the-fact gates
Serve as a trusted advisor to executive stakeholders by presenting decision-ready options that clearly articulate value, cost, risk, and trade-offs
Partner with Workplace Technology domain product owners to influence solution direction while respecting clear ownership boundaries
Drive adoption and value realization by defining success metrics, tracking outcomes post-launch, and partnering on change management and communications
Reduce fragmentation and shadow IT by acting as a clear front door for workplace technology needs and aligning solutions to enterprise standards and platforms
Elevate governance effectiveness through well-defined decision forums, lightweight controls, and consistent executive communications without introducing unnecessary bureaucracy

Requirements

10+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, education
Experience owning end-to-end product lifecycles for user-facing technology at enterprise scale (50,000+ users preferred)
Experience operating in highly regulated environments, with financial services strongly preferred
Strong understanding of modern workplace technology domains, including: End user compute (Windows/macOS, laptops, VDI/DaaS, mobile, peripherals), Collaboration and productivity platforms, Shared services (print, AV, meeting rooms), Identity, access, and endpoint management
Proven ability to balance employee experience, security, cost, resilience, and operational simplicity in product decisions
Demonstrated ownership of a product or service portfolio with budget accountability, cost transparency, and vendor strategy considerations
Strong roadmap development, backlog prioritization, and trade-off decision-making skills grounded in business outcomes.
Experience defining success metrics, tracking adoption, and driving measurable value realization post-delivery.
Experience supporting corporate services and enterprise support functions such as supply chain, facilities, real estate, or corporate services
Familiarity with shared services including print, AV, meeting rooms, and collaboration spaces
Strong orientation toward cost transparency, standardization, and consistent employee experience across the enterprise
Ability to rationalize and modernize legacy workplace services while maintaining operational continuity
Experience designing products with built-in controls, auditability, and evidentiary defensibility
Comfort partnering with Risk, Compliance, Legal, Cyber Security, and Records Management to meet regulatory obligations without slowing delivery
Ability to translate regulatory and control requirements into practical, scalable product decisions.
Proven ability to influence without authority across senior business leaders, technology teams, and control partners
Strong executive-ready communication skills, including decision briefs, business cases, and trade-off discussions
Experience managing competing priorities across diverse business groups with differing risk profiles and needs.

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital product managementend-to-end product lifecycleroadmap developmentbacklog prioritizationsuccess metrics definitionvalue realization trackingproduct design with controlscost transparencyvendor strategyrisk management

Soft Skills

leadershipstrategic thinkinginfluencing without authorityexecutive communicationdecision-makingcollaborationanalytical thinkingchange managementproblem-solvingstakeholder management