Wells Fargo

Business Relationship Support Associate – Merchant Services Technical Support

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: Tempe • Arizona • North Carolina • United States

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Tech Stack

Cloud

About the role

  • Take calls and handle emails for customer service inquiries
  • Provide feedback for team process improvements
  • Verify compliance and report issues
  • Collaborate with teams to resolve issues

Requirements

  • 6+ months of Business Relationship Support experience
  • Customer service and technical support experience
  • Technical cloud-based software troubleshooting experience
  • Knowledge of financial services or call center environment
  • Basic knowledge of API
Benefits
  • Drug and Alcohol Policy
  • Equal Opportunity Employer
  • Accommodation for applicants with disabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportcloud-based software troubleshootingAPI knowledge
Soft Skills
customer serviceteam collaborationprocess improvementissue resolution