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Wells Fargo

Business Relationship Support Associate – Merchant Services Technical Support

Wells Fargo

. Take calls and handle emails for customer service inquiries .

Posted 4/8/2026full-timeTempe • Arizona, North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Take calls and handle emails for customer service inquiries
  • Provide feedback for team process improvements
  • Verify compliance and report issues
  • Collaborate with teams to resolve issues

Requirements

What you’ll need
  • 6+ months of Business Relationship Support experience
  • Customer service and technical support experience
  • Technical cloud-based software troubleshooting experience
  • Knowledge of financial services or call center environment
  • Basic knowledge of API

Benefits

Comp & perks
  • Drug and Alcohol Policy
  • Equal Opportunity Employer
  • Accommodation for applicants with disabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
technical supportcloud-based software troubleshootingAPI knowledge
Soft Skills
customer serviceteam collaborationprocess improvementissue resolution