
Analytics Director – Marketing Leads Team
Wells Fargo
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • Ohio • United States
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Salary
💰 $159,000 - $254,000 per year
Job Level
About the role
- Lead a team responsible for creating campaign lead lists and execution-ready audiences across Growth, Deepening, Business Banking, Digital Engagement, and other enterprise marketing use cases
- Define priorities, capacity plans, and work allocation approaches that balance delivery speed, quality, and control rigor across team workflows
- Oversee promotion history maintenance, list build readiness, and executional documentation to ensure outputs are complete, traceable, and ready for downstream handoff
- Strengthen list QA practices and quality controls, including evidence trails, escalation paths, and routines that reduce defects and avoidable rework
- Partner with Marketing, Risk and Controls, Standardization, Innovation, and Marketing Execution teams to improve intake quality, clarify dependencies, and strengthen execution readiness
- Drive standardization in list-development methods, reusable targeting logic, documentation practices, and team operating routines to support greater consistency and scale
- Build a high-performing team culture grounded in accountability, quality, collaboration, and continuous improvement
- Coach and develop managers and individual contributors, creating clear performance expectations and career pathways that blend technical delivery, business partnership, and operational leadership
- Communicate execution risks, quality concerns, tradeoffs, and capacity constraints clearly to senior stakeholders and business partners
- Help improve the connection points between strategy, sizing, audience creation, QA, documentation, and downstream execution
Requirements
- 10+ years of Analytics experience, or equivalent demonstrated through work experience, training, military experience, education
- 4+ years of management or leadership experience
- Deep expertise in audience creation, targeting logic, list execution, quality review, and multi-channel campaign support
- Experience partnering across Marketing, Marketing Sciences, execution teams, and control partners in a large, matrixed organization
- Strong operational leadership skills, with the ability to manage multiple workstreams, improve team routines, and balance quality with delivery demands
- Knowledge of governance, compliance, risk, and documentation expectations relevant to marketing targeting and execution
- Experience in financial services marketing or another highly regulated environment
- Experience leading pod-based or portfolio-based execution teams with shared standards across multiple lines of business or use cases
- Strong knowledge of audience platforms such as Adobe Audience Manager, Adobe Experience Platform, or similar tools used for audience creation and targeting execution
- Experience with workflow, intake, and documentation tools such as Aprimo, Jira, Confluence, SharePoint, or similar platforms
- SQL proficiency and the ability to validate audience logic, troubleshoot counts, and support execution readiness
- Track record of improving documentation quality, QA routines, operating consistency, and execution reliability in a high-volume production environment
- Experience with reusable audience logic, promotion history management, or standardized execution assets
- Experience with process improvement, change management, or automation that reduces manual rework and strengthens repeatability
- SAS, Python, or R experience is a plus.
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analyticsaudience creationtargeting logiclist executionquality reviewSQLSASPythonRprocess improvement
Soft Skills
operational leadershipteam managementcollaborationaccountabilitycontinuous improvementcommunicationcoachingperformance managementstrategic thinkingrisk management