Bilingual Personal Banker

Wells Fargo

. Participate in delivery of exceptional customer experience by building relationships through proactive outreach .

Posted 4/4/2026full-timeWinter Garden • Florida • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Participate in delivery of exceptional customer experience by building relationships through proactive outreach
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
Develop understanding of bank products and services to connect to customers' needs
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services to customer
Refer customers' financial needs to other bankers and partners as needed

Requirements

What you’ll need

6+ months of interacting with customers experience
Bilingual speaking and listening proficiency in Spanish/English
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customer to technology and share the value of mobile banking options
Ability to help customers succeed financially by offering introductions to additional team members as appropriate
Experience working with others on a team to meet customer needs
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Benefits

Comp & perks

Competitive salary
Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer servicerelationship buildingteam collaborationcommunicationproactive outreachfinancial educationproblem solvingcustomer engagementbilingual proficiency