Wells Fargo

Employee Relations Analyst

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • Arizona • Iowa • United States

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Salary

💰 $25 - $42 per hour

Job Level

Junior

About the role

  • Provide consultation on matters that require strong attention to detail, communication, effective problem-solving, and a commitment to delivering consistent, resolution-focused outcomes.
  • Serve as a trusted resource for employees and managers by providing guidance on HR policies, procedures, and employment-related matters.
  • Support the resolution of low-complexity employee relations issues with professionalism, empathy, and adherence to company standards.
  • Apply sound judgment within defined parameters to assess and respond to inquiries, ensuring alignment with internal policies and regulatory requirements.
  • Collaborate with HR Advisory leaders and stakeholders to deliver accurate, timely, and consistent support across a variety of employee relations topics.
  • Maintain accurate and timely documentation of case records, supporting data integrity, compliance, and effective case management.
  • Continuously build your knowledge of HR practices, employment law, and Wells Fargo’s culture to enhance your effectiveness and impact.

Requirements

  • 6+ months of experience in Human Resources Advisory or equivalent demonstrated through a combination of work experience, training, military service, or education.
  • 6+ months of customer service experience, with a strong commitment to delivering high-quality support.
  • 6+ months of problem-solving or consultative experience, with strong analytical skills to research and resolve challenging cases while ensuring compliance with company policies and applicable regulations.
  • Experience supporting National Branch Network operations or similar environments.
  • Proven ability to manage multiple priorities in a fast-paced, dynamic setting while maintaining attention to detail and accuracy.
  • Strong organizational and time management skills, with the ability to meet deadlines and adapt to shifting priorities.
  • Intermediate in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
Benefits
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Human Resources Advisoryproblem-solvinganalytical skillscase managementcomplianceemployment lawdocumentationcustomer service
Soft Skills
attention to detailcommunicationprofessionalismempathyorganizational skillstime managementability to manage multiple prioritiesadaptability