Senior Lead Product Owner

Wells Fargo

. Serve as the single accountable Product Area Owner for a defined set of Credit Card Claims capabilities .

Posted 4/4/2026full-timeChandler • Arizona, North Carolina • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as the single accountable Product Area Owner for a defined set of Credit Card Claims capabilities
Own and continuously evolve the product area vision, goals, and backlog
Actively prioritize and manage a transparent product area backlog
Define and refine user stories, features, and acceptance criteria
Partner with Product Managers, Technology, Operations, Risk, Compliance, and Data teams to deliver end‑to‑end Claims solutions
Represent the product area with executive presence
Actively participate in all product area ceremonies and continuously improve delivery outcomes

Requirements

What you’ll need

7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience
7+ years of experience in Product Ownership, Product Management, Business Execution, or Agile delivery roles within a regulated financial services environment
Direct experience with Claims, with strong preference for background in Credit Card Claims, lending products, or dispute management platforms and processes
Demonstrated success serving as a Product Area Owner (L2 PO) in a scaled agile, product‑centric operating model
Proven ability to lead complex technology or platform transformations
Strong understanding of risk, regulatory, audit, and data governance considerations as they apply to Claims processing and financial services products
Exceptional communication and executive‑level presentation skills
Experience working effectively in matrixed organizations
Hands‑on experience with Agile practices and tools (e.g., Scrum or Kanban, Jira, Confluence)
Customer‑centric mindset
Experience exposure to or practical application of AI‑enabled capabilities.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementProduct OwnershipAgile deliveryClaims processingCredit Card Claimslending productsdispute managementtechnology transformationsdata governanceAI-enabled capabilities

Soft Skills

communication skillsexecutive presencepresentation skillscustomer-centric mindsetleadershipcollaborationstrategic planningprocess managementchange deliverymatrixed organization experience