Wells Fargo

Senior Lead Product Owner

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: Chandler • Arizona • North Carolina • United States

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Job Level

Senior

About the role

  • Serve as the single accountable Product Area Owner for a defined set of Credit Card Claims capabilities
  • Own and continuously evolve the product area vision, goals, and backlog
  • Actively prioritize and manage a transparent product area backlog
  • Define and refine user stories, features, and acceptance criteria
  • Partner with Product Managers, Technology, Operations, Risk, Compliance, and Data teams to deliver end‑to‑end Claims solutions
  • Represent the product area with executive presence
  • Actively participate in all product area ceremonies and continuously improve delivery outcomes

Requirements

  • 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience
  • 7+ years of experience in Product Ownership, Product Management, Business Execution, or Agile delivery roles within a regulated financial services environment
  • Direct experience with Claims, with strong preference for background in Credit Card Claims, lending products, or dispute management platforms and processes
  • Demonstrated success serving as a Product Area Owner (L2 PO) in a scaled agile, product‑centric operating model
  • Proven ability to lead complex technology or platform transformations
  • Strong understanding of risk, regulatory, audit, and data governance considerations as they apply to Claims processing and financial services products
  • Exceptional communication and executive‑level presentation skills
  • Experience working effectively in matrixed organizations
  • Hands‑on experience with Agile practices and tools (e.g., Scrum or Kanban, Jira, Confluence)
  • Customer‑centric mindset
  • Experience exposure to or practical application of AI‑enabled capabilities.
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Product ManagementProduct OwnershipAgile deliveryClaims processingCredit Card Claimslending productsdispute managementtechnology transformationsdata governanceAI-enabled capabilities
Soft Skills
communication skillsexecutive presencepresentation skillscustomer-centric mindsetleadershipcollaborationstrategic planningprocess managementchange deliverymatrixed organization experience