Wells Fargo

Lead Technical Program Analyst

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • Arizona • North Carolina • United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Architect and implement departmental demand management standards and processes using Jira Enterprise, defining how new requests are defined, captured, triaged, prioritized, and balanced against department capacity to improve transparency
  • Oversee the lifecycle of AI use cases, ensuring alignment with required control gates and processes
  • Collaborate with stakeholders to translate vague business needs into crisp, technical requirements and actionable user stories, while prioritizing standards and conventions that enhance operational efficiency
  • Develop and deliver high-stakes presentations to secure buy-in of our solutions with internal customers
  • Work closely with technical leads to remove blockers, manage dependencies across the enterprise, and ensure the reusable nature of our solutions is maintained through disciplined documentation
  • Create and enforce departmental demand management standards, methodologies, and roadmaps
  • Present findings and recommendations to key business stakeholders
  • Identify IT demand risks and opportunities, recommending appropriate optimization strategies
  • Drive end-to-end delivery of team initiatives using a formal agile framework

Requirements

  • 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience in business analysis, technical project management, or delivery leadership within a large-scale corporate environment
  • 5+ years presenting to stakeholders with a portfolio of work (or proven track record) showing an ability to simplify complex technical concepts for non-technical audiences
  • 3+ years of experience with Jira, including setting up boards, managing complex workflows, and utilizing advanced reporting/road mapping features
  • 3+ years working in technical environments (Cloud, API Management, Data Modeling, DevOps, etc) and interfacing with technical stakeholders
  • Master's degree in IT or Business Administration (desired)
Benefits
  • This position offers a hybrid work schedule
  • Relocation assistance is not available for this position
  • This position is not eligible for visa sponsorship
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysistechnical project managementdelivery leadershipagile frameworkdata modelingAPI managementDevOpsadvanced reportingworkflow managementdemand management
Soft Skills
stakeholder collaborationpresentation skillscommunicationproblem-solvingoperational efficiencydocumentationrisk identificationoptimization strategiestranslating business needsremoving blockers
Certifications
Master's degree in ITMaster's degree in Business Administration