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Wells Fargo

Technology Business Systems Consultant

Wells Fargo

. Evaluate moderately complex business problems .

Posted 4/3/2026full-timePhoenix • Arizona, North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Evaluate moderately complex business problems
  • Provide technical assistance in identifying automated systems
  • Review and evaluate moderately complex technical business problems
  • Present recommendations for resolving business problems
  • Exercise independent judgment when developing project budgets, plans, and schedules
  • Provide information about communication between business and technology teams
  • Work with business user groups for training and documentation

Requirements

What you’ll need
  • 2+ years of Business Systems Data experience
  • Equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years Branch product support experience (desired)
  • Knowledge of Banker Connection call center systems
  • Experience in Genesys Business Routing Rules (BRR)
  • Familiarity with various systems such as Genesys Administrator Extension, Jabber, Interaction Console, Epicenter, Vocal Password, Electronic-Record on Demand, Customer Care Now, UiPath, Web Hogan, Virtual Assistant, Live Chat, and Official Bank Check Verification

Benefits

Comp & perks
  • Competitive salary
  • Robust benefits package
  • Work-life balance programs
  • Opportunities for community investment
  • Support for authentic self and personal growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Business Systems DataBranch product supportGenesys Business Routing RulesUiPath
Soft Skills
independent judgmentcommunicationtrainingdocumentation