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Wells Fargo

Merchant Services Account Manager

Wells Fargo

. Provide strategic account management for a designated portfolio of customers in the payments processing industry .

Posted 4/3/2026full-timeRoseville • Arizona, California • 🇺🇸 United StatesJuniorMid-Level💰 $68,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact
  • Provide strategic account management for a designated portfolio of customers in the payments processing industry
  • Deliver deep subject matter expertise and high-touch servicing to ensure client satisfaction and retention
  • Achieve companywide business objectives, including the annual revenue plan at target margins
  • Maintain and grow existing relationships, identifying incremental business
  • Maintain high levels of client satisfaction
  • Establish and maintain sound internal partnerships through ongoing collaboration and communication
  • Prepare and deliver quarterly business reviews and analysis on strategic client relationships
  • Guide Merchants through complex projects and compliance mandates
  • Act as a principal point of contact for all servicing and operational matters

Requirements

What you’ll need
  • 2+ years of Merchant Services Relationship Management experience
  • Preferred previous merchant services acquiring experience
  • Experience presenting complex information to prospects and clients
  • Thrives in a dynamic, fast-paced environment
  • Excellent verbal and written communication skills
  • College degree or equivalent

Benefits

Comp & perks
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Merchant Services Relationship Managementpayments processingbusiness analysisclient retention strategiescompliance mandatesquarterly business reviews
Soft Skills
client satisfactioncommunication skillscollaborationpresentation skillsadaptabilityinterpersonal skills
Certifications
college degree