Commercial Banking Relationship Management Director

Wells Fargo

. Act as a subject matter expert to guide, influence, develop, retain, and grow moderate to high complex and strategic client relationships through the art of relationship management .

Posted 4/3/2026full-timePalo Alto • California • 🇺🇸 United StatesLead💰 $250,000 - $420,000 per yearWebsite

About the role

Key responsibilities & impact

Act as a subject matter expert to guide, influence, develop, retain, and grow moderate to high complex and strategic client relationships through the art of relationship management
Manage and develop two or more teams of managers and professionals in Commercial Banking on the structuring, modification, and renewal of moderate to high complexity and risk cash flow, real estate loans, and certain other industry specific solutions
Identify opportunities and strategies for process improvement and risk control development across Commercial Banking Relationship Management
Lead relationship management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
Collaborate with and influence all levels of professionals, including senior leadership
Manage allocation of people and financial resources to ensure commitments are met
Strategically lead team in driving relationship planning activities and maintain sales and pipeline disciplines
Partner with Commercial Lending Product Management to provide vision, leadership, and expertise on client and market needs
Support Business Development Representatives in sourcing new Commercial Banking clients

Requirements

What you’ll need

8+ years of Commercial Banking Relationship Management or leadership experience
4+ years of management or leadership experience
Comprehensive knowledge and understanding of core banking products and services, such as commercial lending and treasury management
Completion of formal credit training program
Commercial banking account relationship management experience for clients with annual revenue of $25MM to $2B
Demonstrated experience working collaboratively to deliver the organization to clients and prospects
Demonstrated experience generating new client relationships, building, and retaining long-term client relationships
Experience developing and maintaining external and internal partnerships
Experience identifying and mitigating risk, ensuring compliance with processes and procedures
Excellent verbal, written, and interpersonal communication skills

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial bankingrelationship managementcredit trainingcommercial lendingtreasury managementrisk controlprocess improvementclient relationship managementpipeline managementstrategic decision making

Soft Skills

leadershipcollaborationinfluencecommunicationrelationship buildingproblem solvingteam managementstrategic planningclient retentioninterpersonal skills