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Wells Fargo

Senior Product Designer

Wells Fargo

. Design and deliver customer experience solutions for (and using) generative AI .

Posted 4/3/2026full-timeNew York City • New York, North Carolina • 🇺🇸 United StatesSenior💰 $100,000 - $196,000 per yearWebsite

About the role

Key responsibilities & impact
  • Design and deliver customer experience solutions for (and using) generative AI
  • Actively collaborate with Product and Technology partners to prompt, prototype, specify and test design solutions from concept to launch.
  • Blend design and AI tools (ex: Figma, FigmaMake, CoPilot) to accelerate ideation, execution, and quality of design output
  • Employ a broad array of user-centered design techniques to arrive at supportable and well-specified designs. Ex: customer experience brief, utterance analysis, market survey, wireframes, visual comps, prompting, content curation, prototyping, and usability testing.
  • Collaborate with digital and business partners to curate source content for LLM grounding.
  • Edit grounding and prompt documents for accuracy, style and approvals.
  • Review and analyze high-profile or complex projects; collaborate on research to test theories and develop alternative solutions
  • Self-organize to plan design tasks, set milestones, report on progress, track/resolve issues, and deliver on time.
  • You may also have opportunity to lead projects and mentor other design specialists.
  • Leverage and contribute to guidelines/standards to support a one-team approach. Ex: design system, Confluence resources
  • Understand and balance business, user, and technical requirements; deliver value with regular attention to ROI and risk as an integrated part of design process.

Requirements

What you’ll need
  • Experience working with AI prompts or AI‑assisted design in real products, including testing, iteration, optimization and maintenance.
  • 4+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Hands-on experience designing UX and UI in Figma

Benefits

Comp & perks
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
user-centered designUX designUI designprototypingusability testingcontent curationiterationoptimizationdesign techniquesAI-assisted design
Soft Skills
collaborationself-organizationleadershipmentoringcommunicationproblem-solvingtime managementattention to detailadaptabilitycritical thinking