Provide day-to-day operational and engineering support for enterprise Secure Web Gateway and proxy services
Design, implement, test, and maintain proxy and web security policies, including URL filtering, SSL inspection, authentication, and access control
Support application onboarding requests, working closely with internal customers
Troubleshoot and resolve proxy-related issues ranging from application connectivity failures to end-user web access issues
Participate in security incident response activities related to web security
Review and correlate proxy, web, and security logs to diagnose issues and support incident investigation
Perform post-incident analysis and recommend improvements to policies, configurations, and processes
Identify security vulnerabilities and control gaps related to web access and proxy services
Collaborate closely with network, endpoint, IAM, cloud security, and SOC teams

Requirements

4+ years of Information Security Engineering experience
2+ years of hands-on administration experience with Secure Web Gateway (SWG) or enterprise proxy platforms in production
Strong experience configuring and troubleshooting: Proxy policies and rule sets, Authentication and directory integrations, SSL/TLS inspection, Web access and application onboarding issues
Experience translating abstract security requirements into enforceable proxy and web access policies
Experience supporting security services in a ticket-driven, operational environment
Strong documentation and communication skills, ability to work directly with internal customers
Experience with cloud-based proxy and SSE platforms such as Netskope or Zscaler
Experience administering CASB / CASM solutions
Familiarity with Secure Service Edge (SSE) concepts and Zero Trust Network Access (ZTNA) architectures
Familiarity with Agile delivery models and formal change management processes

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Information Security EngineeringSecure Web Gatewayproxy platformsproxy policiesSSL/TLS inspectionweb access policiesapplication onboardingCASBCASMZero Trust Network Access

Soft Skills

documentation skillscommunication skillscollaborationtroubleshootingproblem-solving