Wells Fargo

COO, Technology Risk Governance Lead

Wells Fargo

full-time

Posted on:

Location Type: Hybrid

Location: Charlotte • North Carolina • Texas • United States

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Job Level

Senior

Tech Stack

Cyber SecuritySDLCServiceNow

About the role

  • Provide governance and accountability oversight for a portfolio of technology risk initiatives spanning: Identity & Access Management, Data Loss Prevention and Information Protection, Risk Management of Aged Vulnerabilities, Oversight of Non-Current Technology, Shadow IT and policy exception lifecycle management
  • Act as a single point of accountability for assigned initiatives, ensuring ownership, milestones, dependencies, and remediation paths are clearly defined and tracked
  • Establish and maintain governance routines (intake, prioritization, cadence, escalation, closure) for technology risk workstreams
  • Partner with platform leaders, application managers, BCMs, BISOs, Cybersecurity, and second line risk teams to drive execution and resolve gaps
  • Govern certifications, attestations, and control execution activities, ensuring evidence completeness, audit readiness, and adherence to required cadence
  • Support regulatory, audit, and independent testing activities, including issue tracking, response coordination, and status reporting
  • Develop and deliver executive ready risk reporting using enterprise tools (e.g., ServiceNow, Power BI, Excel)
  • Translate complex technical risk data into clear, concise risk narratives for leadership forums and governance reviews
  • Identify emerging risks, systemic issues, and process breakdowns; recommend improvements to strengthen governance and execution discipline
  • Lead and facilitate working sessions, office hours, and targeted engagements to improve understanding and compliance with technology risk requirements
  • Influence across teams without direct authority, escalating when necessary to ensure timely outcomes

Requirements

  • 7+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience governing enterprise-scale technology initiatives with multiple stakeholders and execution teams
  • 5+ years of working knowledge in technology risk domains, including IAM, vulnerability management, SDLC, infrastructure lifecycle, and regulatory compliance
  • 5+ years of experience supporting, executing, and evidencing controls, certifications, audits, or regulatory deliverables
  • 5+ years of proven experience leading or coordinating responses to complex, high ‑ impact incidents in a large, matrixed organization
Benefits
  • Ability to travel up to 20%
  • Drug and Alcohol Policy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Identity & Access ManagementData Loss PreventionRisk ManagementVulnerability ManagementSDLCRegulatory ComplianceControl ExecutionAudit ReadinessRisk ReportingTechnical Risk Data Analysis
Soft Skills
GovernanceAccountabilityStakeholder ManagementInfluencing Without AuthorityCommunicationLeadershipProblem SolvingCollaborationFacilitationStrategic Thinking